Shipping policy

SHIPPING POLICY

Last updated: September 29, 2026

Truck Parts Care provides FREE standard delivery on orders.

DELIVERY COST

Standard delivery is FREE.

There is no standard delivery charge for eligible orders placed through Truck Parts Care.

DELIVERY TIME

Our estimated delivery time is:

7–10 WORKING DAYS

The delivery period generally begins after the order has been successfully processed and confirmed.

Working days normally exclude weekends and public holidays.

ORDER PROCESSING

Before shipment, an order may require confirmation of:

• Product availability
• OEM/part number
• Condition
• Supplier stock
• Shipping destination

Because our inventory may be fulfilled from different suppliers or warehouses, processing time may vary.

DELIVERY ESTIMATES

The 7–10 working day delivery period is an estimate rather than a guaranteed delivery date.

Occasional delays may occur because of:

• Carrier delays
• Weather conditions
• Supplier processing
• Public holidays
• Incorrect or incomplete addresses
• Remote delivery locations
• Inventory transfers
• Events outside our reasonable control

TRACKING

Where tracking is available, tracking information will be provided after shipment.

Tracking information may take some time to become active after the package is handed to the carrier.

MULTIPLE SHIPMENTS

Products may be sourced from different suppliers or warehouses.

If an order contains multiple items, the items may arrive in separate packages or on different dates.

There will normally be no additional standard delivery charge for separate shipments.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

Please contact us as quickly as possible if you notice an address error.

Once an order has shipped, we may not be able to change the delivery destination.

DAMAGED SHIPMENTS

If a shipment arrives visibly damaged, please keep the original packaging and take photographs of:

• Shipping box
• Shipping label
• Packaging materials
• Product
• Any visible damage

Contact Truck Parts Care promptly so we can review the issue.

LOST OR DELAYED SHIPMENTS

If tracking shows an unusual delay or possible loss, contact us.

We will assist in investigating the shipment with the supplier or carrier where appropriate.

IMPORTANT

FREE delivery and the estimated 7–10 working day delivery time apply to our standard shipping service.

Exceptional destinations, unusual products, or special shipping requirements may require additional arrangements. If this applies to an order, we will communicate the relevant information before proceeding whenever possible.

CONTACT

Truck Parts Care

Website:
https://truckpartscare.com